Privacy Policy

Last Updated: June 2026

Introduction

Llewelyn-Bowen Design Limited ("we", "our" or "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, or engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Llewelyn-Bowen Design Limited
42 Castle Street
Cirencester
Gloucestershire
GL7 1QH

Email: hermione@llb.co.uk

Llewelyn-Bowen Design Limited is the data controller responsible for your personal information.

Information We Collect

When you submit an enquiry through our website, we may collect the following information:

Name
Email address
Telephone number
Project address
Budget information

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type and version
Device information
Website usage data
Cookie and tracking information

How We Use Your Information

We use your personal information to:

Respond to enquiries
Assess the suitability of our services for your project
Communicate with prospective and existing clients
Deliver our interior design and consultancy services
Maintain business records
Improve our website and services
Comply with legal and regulatory obligations

We do not currently send marketing newsletters or promotional email communications.

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Legitimate Interests
To respond to enquiries, assess project suitability, communicate with clients and operate our business effectively.
Contract
Where processing is necessary to enter into or fulfil a contract for services.
Legal Obligation
Where we are required to process personal information to comply with applicable laws and regulations.

How We Store Information

Information submitted through our website is stored within the Wix platform and may also be delivered to us via email notification.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Sharing Your Information

We do not sell, rent or trade personal information.

We will not share your personal information with contractors, suppliers, consultants or other third parties without first discussing this with you, unless:

We are required to do so by law;
It is necessary to protect our legal rights; or
You have provided your consent.

We may share information with trusted service providers who support the operation of our website and business systems, including Wix and Meta Platforms.

Analytics and Advertising

Our website uses technologies provided by Meta Platforms, including the Meta Pixel, to help us understand how visitors interact with our website and to improve our advertising and marketing performance.

These technologies may collect information relating to your device, browsing activity and interactions with our website.

Third-Party Reviews

Our website may display reviews, testimonials or content sourced from third-party review platforms.

Any interaction with these third-party platforms is subject to their own privacy policies and terms of use.

Our website uses cookies and similar technologies to provide website functionality, analyse website performance and support advertising activities.

For more information about how cookies are used, please refer to our Cookie Policy.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal, accounting and business requirements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of processing
Object to certain processing activities
Request transfer of your data where applicable

To exercise any of these rights, please contact:

hermione@llb.co.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with an updated revision date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Llewelyn-Bowen Design Limited
42 Castle Street
Cirencester
Gloucestershire
GL7 1QH

Email: hermione@llb.co.uk

Complaints

If you are dissatisfied with how we process your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

You can contact the ICO via their website or by telephone on 0303 123 1113.